What we do?

The NGO Sezam organizes trainings for teachers and the school administrators in non-violent communication and peace education. The basis of the training programs is the devlopment of social and emotional competencies, which in turn leads to improved personal and social relationships.

In the workshops we use an interactive, experiential and participatory learning model. The participanst meet in the workshops, get to know each other and build new relationships built on consideration and respect. An important part of our work is to facilitate contact between different ethnic groups, which is a precondition to improving relationships. Groups of 20 teachers get to know themselves and others through the method of NVC. Teachers can use these skills in a variety of situations and at all levels of communication: in schools, families, communities and institutions.

Training units:

  • Speaking and listening skills,
  • NVC,
  • dealing with prejudice and stereotypes,
  • identities and appreciation of diversity,
  • conflict and conflict transformation,
  • power and roles,
  • women and peace,
  • approaches and mechanisms to cope with a traumatic past,
  • concerns about oneself.

About nonviolent communication

"We can make life miserable or wonderful, for themselves and the others, depending on how we think and communicate." Marshall Rosenberg

The model that we use in our work is based on Marshall Rosenberg who initiated one of the directions of nonviolent communication. In practice, NVC is more a communication process. It offers ways to express facts, to accept responsibility for one's own feelings and actions; to express needs and values instead of attacking, blaming or manipulating others; and to use the language of affirmative action.


" It is communication that encourages taking personal responsibility for one's choices, and enhances the quality of the relationship as a primary objective. This communication is effective when it comes to other people who are not familiar with the process" (We can work it out, Marshall B. Rosenberg, Ph.D.)

Nonviolent Communication is a philosophy and a set of beliefs, attitudes and skills. It encourages us to devote time to deeply examine our motives, to act with devotion and compassion, and to be creative. It helps us not only to be compassionate and connected with all living beings, but also to express compassion in our actions.
The intention and the goal is to help people connect, so that all parties feel united. In this case, the motivation for helping each other is not based on fear, obligation or guilt. Helping becomes an activity which gives great personal fulfillment.
NVC emphasizes listening carefully to both ourselves and others. This encourages respect, attention, empathy, and develops a mutual desire to give from the heart.


    The nonviolent communication process begins with our observations.
    We express the concrete actions that we perceive and which affect us, whether pleasant or unpleasant. It is necessary to clearly separate what we see, hear or touch from any evaluation or judgement.
    How we feel about what we observe?
    In the second step of nonviolent communication, we express what we feel when we observe the events. By expressing own feelings we can connect with each other a lot more easily.
    The third step of non-violent communication is the expression of the needs that are behind our feelings.
    When we articulate the needs that we would like to have met, others can identify with us. This often leads to a spontaneous sense of community and compassionate generosity.
    The fourth step of nonviolent communication is to request or to make appeal.
    When we communicate more clearly about what we want from each other, we are more likely to receive it. We use the language of affirmative action: we express what we want, not what we do not want to other people.

It is important to emphasize that the non-violent communication does not consist of formulas and recipes. It is adaptable to different situations and cultural styles.
The essence of non-violent communication should be sought in our awareness of these four components, not the actual words.

Marshall Rosenberg (1999) "Nonviolent communication: A Language of Compassion" Puddle Dancer Press